Why does my Fingbox(es) show a unrealistic and much too high and totally wrong outage-time?

thomasmerz

Fing App says, there are 500,342 minutes of outages of my internet, which is definitely not the case:

Fing App is on Version 11.6.0

Fing Box is on Version 1.15.4

Does anyone else also have this problem, too?

How can this be fixed? I think Fing themself must update Fing Box (or App?)…

Pixel

Hi @thomasmerz it’s obviously wrong. Try powering down your fingbox, restart it & give it a while to settle (approx 30 minutes) then recheck the stats, hopefully that will resolve it, if not please report back here with details.

thomasmerz

I didn't powered off my Fingbox, but the counter is now correct (0 minutes in the last 7 days) again. I'll update this thread if it has recurred.

thomasmerz

This is still/again an open issue for my v2 Fingbox (1.15.4)… @Karl_From_Fing , can you help or explain this?

Karl_From_Fing

Hey @thomasmerz
Thanks for letting me know - let me create a support ticket for you here and we can troubleshoot this further.