Cancel my account

dbquinn

I am logged in on my desktop and it shows that I do not have an account. However, on my iPhone it shows that I have a premium subscription and will be billed when my account expires. I would like to cancel the subscription on the phone but am not able to cancel. Only to renew. Please help with this. 

Marc

Hi @dbquinn, let's get someone from Fing to give you a hand to resolve.  Keep in mind it might take a business day or so for one of them to respond.  @Robin_from_Fing and @Dylan_From_Fing, tagging you both for awareness.

Robin_Ex_Fing

Thanks @Marc
@dbquinn

I am unable to see any Fing premium using your email address. I understand that you are looking to cancel/change your Fing App subscription. You may used Apple relay email address to buy premium.

Depending on whether you purchased from the Appstore or Playstore, you can cancel using the following links:

Link for Apple (Appstore): https://support.apple.com/en-us/HT202039

Link for Android (Playstore): https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en