Need help locating device by Mac address

mgalibmgalib Member Posts: 4
Photogenic 5 Likes Name Dropper First Comment
edited September 2019 in Devices & Security
I have a temperature monitor connected to my network. (a requirement since we store vaccines.) In order for it to connect to the server, it needs certain ports (18888, 90, 98) opened up.

To do port forwarding on my  Comcast modem/router ( Cisco DPC 3941B), I need the local IP address for this device.  The problem is that this particular router (and according to Comcast ALL their routers) have a firmware problem that does not let me see list of connected devices. 

So what I am trying to do is find the local IP by Mac address on Fing. Unfortunately, Fing is not showing Mac addresses for most of the 'generic' devices on the network. 

So my question is (1) Can I find Mac address for ALL devices on my network using Fing? and (2) If I can't do this with Fing, is there another tool that I can use? 

Thanks in advance for your help :-) 

VioletChepil

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Answers

  • PoohPooh Member, Beta Tester Posts: 674
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    edited September 2019
    Welcome to the community @mgalib
    Two questions for you:
    1. Are you using the Fing App or do you have a FingBox as well?
    2. If you're using just the Fing App, are you on iOS or Android?
    @VioletChepil : Mind moving this to the Fing App category, please? Thanks!
    People say nothing is impossible, but I do nothing every day.
    VioletChepilpks
  • mgalibmgalib Member Posts: 4
    Photogenic 5 Likes Name Dropper First Comment
    edited September 2019
    1. I am using the Fing app. ( do NOT have Fingbox)
    2. iOS Fing App
    HronosVioletChepil
  • HronosHronos Member, Beta Tester Posts: 289
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    Hi @mgalib! are you using just the FingApp on an iPhone?
    There is a known limitation for the iOS devices (imposed by apple) on they, MAC address is not listed.
    You could use an android device to properly view the MAC addresses. (Or get a FingBox in your network xD)
    Keep looking up!
    VioletChepil
  • HronosHronos Member, Beta Tester Posts: 289
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    Hehehe @Pooh the quickest answer of the west! xD
    Keep looking up!
    PoohGidsterVioletChepil
  • mgalibmgalib Member Posts: 4
    Photogenic 5 Likes Name Dropper First Comment
    Thanks @Pooh and @Hronos ... I will try in the morning and let you know.
    VioletChepil
  • kltaylorkltaylor Member, Beta Tester Posts: 1,231
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    mgalib said:
    Thanks @Pooh and @Hronos ... I will try in the morning and let you know.
    To go a bit further with the Comcast device, there shouldn't be any reason that you are unable to scan and retrieve information on that network.  However, I will further that to suggest that (since this is a medical field) you look into a dedicated firewall that you can manage and use the Comcast device only as a modem.  I'm sure HIPPA would certainly appreciate that, too.  Then you should be able to scan the network and obtain all connected devices from that.
    (I used to work for a large blood center, we had to have all information secured and be HIPPA compliant)

    "There's a fine line between audacity and idiocy."
    -Warden Anastasia Luccio, Captain
    VioletChepil
  • mgalibmgalib Member Posts: 4
    Photogenic 5 Likes Name Dropper First Comment
    Yes, the android app worked perfectly. And the problem is solved. Thanks a lot! 
    @kltaylor I will look into your advice and try to implement it.
    HronoskltaylorPoohVioletChepil
  • kltaylorkltaylor Member, Beta Tester Posts: 1,231
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    My pleasure, happy to help.  Hope that you stick around our community.
    "There's a fine line between audacity and idiocy."
    -Warden Anastasia Luccio, Captain
    GidsterVioletChepil
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