Fingbox purchased second hand how to verify it has been removed from previous account

akpnw

I purchased a second hand Fingbox. I reminded the user to remove it from his account. He replied that he thinks he has been able to remove it. How can I verify it has been removed from his account prior to plugging it into my network? 

Robin_Ex_Fing

Hi @akpnw
Can you DM me the picture of the Fingbox displaying the MAC address and which email address you have used to make sure it is linked to your account? Thanks

akpnw

Thanks @Robin_from_Fing I have DM'ed you.