FINGBOX questions (multiple)

Bob58
Bob58 Member Posts: 8
Second Anniversary Photogenic First Comment

I’ve been a long-time FING Android app user and FINGBOX user. But there are some questions that I have never found an answer to:

Android Fing app and FingBox:

1) In Fing on my phone, I go to ACCOUNT, then APP SETTINGS, the MAXIMUM NETWORK SIZE, if I set it to 64 devices (/26) – does that impact my network mask, or impact any other setting that will limit my IP addresses? More specifically, if I set it to 64 devices, and in my router I manually set some device’s IP addresses to be 192.168.50.150 and 192.168.50.151, etc – will those devices have issues because their IP address is outside of the 64 device limit?

2) I recently changed the above setting from NOT SPECIFIED to /26, UP TO 64 DEVICES. BUT, after making that change, when I go to SCAN FOR DEVICES, SWITCH TO MONITORED NETWORK (FingBox), then NETWORK and scroll down to NETWORK SETUP, it shows my NETMASK of 192.168.50.0/24 – shouldn’t that be ending with /26, not /24?

3) I have two networks showing up – one is outdated. How do I remove that old one?

4) What is the difference of having a FINGBOX vs having a “FING PREMIUM account”? Is there a comparison chart someplace that shows what services/features each gets you (free FING app, FINGBOX, FING PREMIUM, FINGBOX plus FING PREMIUM)

5) On Android in Fing, I select SCAN FOR DEVICES, it gives me “SHOW FINGBOX NETWORK” and “SHOW FING DESKTOP NETWORK” – shouldn’t both of these be the same? (Is this related to #3 above?)

Thanks,

Bob

Answers

  • Marc
    Marc Moderator, Beta Tester Posts: 3,181
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    Hey @Bob58, let me start with a couple of answers for you..

    #5...  As the Fingbox and Desktop applications are two separate products, its correct that they show up as two different items.  Other then the fact that Fing updated to mobile app to see them both, as you can see it see's it as two different networks.  What each app scans is unique to the app.

    #3...  If your in the mobile app, go to the home screen and then to the current wifi section.  You will see on the far right a list icon.  Press it and you will then see a listing of all your current and scanned networks.  You should be able to swipe left on any of them to delete.

    #4... Thats a hard one.  For the most part, for Fingbox, premium is very similar to what you get when you use a Fingbox.  It's the desktop or Fing app by itself (App w/o a Fingbox) that benefits the most from a premium subscription.  This is the best I could find and it does not include just the Fingbox stuff.  And of course there are things with the Fingbox like the digital fence that the desktop and mobile apps cannot do, even with a premium subscription.

    https://app.fing.com/internet/account/subscribe/choose

    Hopefully others will chime in to answer your other questions...  @Pixel , @Robin_from_Fing , @Dylan_From_Fing


    Thats Daphnee, she's a good dog...
    Pixel
  • Pixel
    Pixel Member, Moderator, Beta Tester Posts: 419
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    edited December 31, 2021 #3
    Hi @Bob58 the answer to Q2, in normal circumstances, is that your router will require ip addresses for ethernet connection & wi-fi. However, ip address “quantities” can also be affected by the requirements of your ISP and also what they set in firmware by default. To further complicate things there are reserved ip addresses for example in your case, 192.168.50.0 will almost certainly be reserved for your router.
    Without knowing how everything is configured it’s difficult to be sure what is happening but what the /24 is showing you is the amount of available addresses. So off the top of my head there are two reserved addresses 192.168.50.0 & 192.168.50.X (ethernet) or possibly web access to your router, and don’t forget your fingbox will have an ipaddress! 
    So, as you can see, you’ll have do do some local research to reconcile the numbers.
    As you’re running a fingbox there’s not really much point, security wise, of restricting the number of available addresses, personally I would allow the full range of addresses and let fingbox manage their security.

    Happy new year.
    Marc
  • Bob58
    Bob58 Member Posts: 8
    Second Anniversary Photogenic First Comment
    I originally had the MAX NETWORK SIZE as "unspecified".  But I started having issues with a SINGLE device losing internet (and inTRAnet) for a minute or two now and then, and then regaining it, with no interaction on my part.  Different devices, different times, all were "momentary" outages.  Other devices continued merrily along with full access when one device losses it.  I scanned the FING forums, and found one that said to limit the # of devices and to turn off "reverse DNS lookup" to resolve a similar user's problem.  It has only been a few days w these two changes, but (so far) I have not lost network on any device since then.  (Oh - I also changed my default DNS servers to Google's a couple weeks ago (on my PC and on my router), but that made no difference.  I've been unable to find anything on my router that might be causing this momentary drop, so I was wondering if FING was getting confused and throwing up an erroneous digital fence or such, thus my search in the Fing forums.)
    Yes, I'm aware of IP x.x.x.0 and x.x.x.255.  And of all the other items on my network.  I'm just trying to understand WHAT is set when one use's FING's "maximum network size".  Does that just "count devices", or does it set a subnet mask (which would limit the IP # range), or does it do something else?  (If it sets a subnet mask, then I would expect the x.x.x.x/24 to match my selection on MAX NETWORK SIZE (the /26 number)
    Thanks,
    Bob
  • Marc
    Marc Moderator, Beta Tester Posts: 3,181
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    If I may add, from what I can find documentation wise, the subnet size setting in Fing is for the scanning efficiency of the Fing app.  I found this comment from @Robin_from_Fing from last year.  See link below….

    https://community.fing.com/discussion/comment/13927#Comment_13927
    Thats Daphnee, she's a good dog...
    Dylan_From_Fing