Why is my Paid subscription not reflecting?

sandersonkyle

I've paid for the 1 year Fing subscription on the 27th of Nov 2021 and it is good through 27 Nov 2022, this was done through Apple Pay "App Store". However when I view my account it shows that my subscription is unpaid but right below that it shows that I have a paid subscription. My apps and desktop are behaving as if I have the free version at this time.

Marc

let me tag @Dylan_From_Fing and @Robin_from_Fing to see if the can address.  Please keep in mind it might take a business day or so for a response. 

sandersonkyle

Thanks

Robin_from_Fing

sandersonkyle said:

Thanks

As I can see from your account, your fing premium is already activated. Can you sign out and then sign in again to see if the issue persists?

sandersonkyle

Good to go now. Thanks for the help!