Fingbox light won’t turn green

Rusty_W
Rusty_W Member, Beta Tester Posts: 2
First Anniversary Photogenic First Comment

Hi, I have had this fingbox from the original Kickstarter campaign. It had been working fine for me but last year (I think) it it had issues and I had unplugged and restarted it. But it never came online. The lights would flash blue but never turned green. I removed it from the network until today. I figured I would give it another try. However it still won’t turn green. I have updated the app to the latest version, but because it won’t turn green the app doesn’t see it. Any ideas on another way to get it to connect? It is plugged into an Orbi router.

Comments

  • Rusty_W
    Rusty_W Member, Beta Tester Posts: 2
    First Anniversary Photogenic First Comment

    After I got through writing this, I checked my email and saw emails saying my fingbox was online, then offline.

    I plugged it back in and found that it was indeed back online. I’m going to monitor it and see if it keeps working. Fingers crossed!

  • Gidster
    Gidster London, UKMember Posts: 224
    100 Likes 100 Comments 25 Awesomes 25 Agrees
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    edited September 23, 2019 #3
    Good luck @Rusty_W. Do let us know if the problem returns
    Head of Product at Fing