Why does desktop account dashboard say "You haven't connected any Fingbox device to your account yet

borderbas
borderbas Member Posts: 10
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in Fing Desktop Installation issues/queries #1
I Purchased my Fingbox via Indigogo in 2017 and have just purchased a premium subscription for the desktop app on my iMac. The dashboard says that I haven't a Fingbox connected to my account!! Do I have to do this manually? If so, how do I go about it?

Best Answer

  • Robin_Ex_Fing
    Robin_Ex_Fing Member Posts: 5,293
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    #2 Answer ✓
    borderbas said:
    I Purchased my Fingbox via Indigogo in 2017 and have just purchased a premium subscription for the desktop app on my iMac. The dashboard says that I haven't a Fingbox connected to my account!! Do I have to do this manually? If so, how do I go about it?
    Fing desktop is a separate application than Fingbox. Currently, Fing desktop does not monitor Fingbox and you can only use Fing mobile app to access Fingbox.
    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!
    borderbas

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