How to cancel subscription

I purchased 2 Fing boxes.  How do I cancel my Fing Desktop subscription?

Answers

  • Robin_Ex_Fing
    Robin_Ex_Fing Member Posts: 5,292
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    Hi,

    I understand that you are looking to cancel/change your Fing App subscription.


    Depending on whether you purchased from the Appstore or Playstore, you can cancel using the following links:


    Link for Apple (Appstore): https://support.apple.com/en-us/HT202039


    Link for Android (Playstore): https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en

    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!
  • dewacha
    dewacha Member Posts: 4
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    Hi Robin.  I only have android.  When I look on my play store account it shows no subscriptions.  I believe I purchased my subscription directly from the fing web site.  When I look online at my fing account, I have the option to change my plan, edit payment details.  Before I purchased my fingboxes, I was using the fing desktop.  I don't want this to renew as I now have the fing boxes.
  • Robin_Ex_Fing
    Robin_Ex_Fing Member Posts: 5,292
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    dewacha said:
    Hi Robin.  I only have android.  When I look on my play store account it shows no subscriptions.  I believe I purchased my subscription directly from the fing web site.  When I look online at my fing account, I have the option to change my plan, edit payment details.  Before I purchased my fingboxes, I was using the fing desktop.  I don't want this to renew as I now have the fing boxes.
    As I can see from your Fing account, you have already canceled the Fing premium and it will automatically cancel on Jun,2022 after the current subscription expires.
    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!