How to cancel subscription

dewacha
dewacha Oakbank, MBMember Posts: 4
First Comment Photogenic First Anniversary
I purchased 2 Fing boxes.  How do I cancel my Fing Desktop subscription?

Answers

  • Robin_from_Fing
    Robin_from_Fing Administrator, Fing Team Posts: 5,052
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    admin
    Hi,

    I understand that you are looking to cancel/change your Fing App subscription.


    Depending on whether you purchased from the Appstore or Playstore, you can cancel using the following links:


    Link for Apple (Appstore): https://support.apple.com/en-us/HT202039


    Link for Android (Playstore): https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en

    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!
  • dewacha
    dewacha Oakbank, MBMember Posts: 4
    First Comment Photogenic First Anniversary
    Hi Robin.  I only have android.  When I look on my play store account it shows no subscriptions.  I believe I purchased my subscription directly from the fing web site.  When I look online at my fing account, I have the option to change my plan, edit payment details.  Before I purchased my fingboxes, I was using the fing desktop.  I don't want this to renew as I now have the fing boxes.
  • Robin_from_Fing
    Robin_from_Fing Administrator, Fing Team Posts: 5,052
    5000 Comments 250 Answers 500 Likes 100 Awesomes
    admin
    dewacha said:
    Hi Robin.  I only have android.  When I look on my play store account it shows no subscriptions.  I believe I purchased my subscription directly from the fing web site.  When I look online at my fing account, I have the option to change my plan, edit payment details.  Before I purchased my fingboxes, I was using the fing desktop.  I don't want this to renew as I now have the fing boxes.
    As I can see from your Fing account, you have already canceled the Fing premium and it will automatically cancel on Jun,2022 after the current subscription expires.
    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!