Updating Fing box to new account

davedecali

I am unable to get my Fing box deactivated from old phone as I returned it without doing this simple task.

attempting to reset with no positive results.

believe I am utilizing the same account that was logged into Fing box but can register under new email if necessary.

thanks, David

Pixel

hi @Robin_from_Fing could you take a look at this please. Thank you.

Robin_Ex_Fing

davedecali said:

I am unable to get my Fing box deactivated from old phone as I returned it without doing this simple task.

attempting to reset with no positive results.

believe I am utilizing the same account that was logged into Fing box but can register under new email if necessary.

thanks, David

Can you DM me the picture of Fingbox displaying MAC address so I can guide you better? Thanks