Updating Fing box to new account

I am unable to get my Fing box deactivated from old phone as I returned it without doing this simple task.

attempting to reset with no positive results.

believe I am utilizing the same account that was logged into Fing box but can register under new email if necessary.


thanks, David

Answers

  • Pixel
    Pixel Devon, U.K.Member, Moderator, Beta Tester Posts: 394
    100 Likes 25 Answers 100 Comments Second Anniversary
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    hi @Robin_from_Fing could you take a look at this please. Thank you.
  • Robin_Ex_Fing
    Robin_Ex_Fing Member Posts: 5,293
    5000 Comments 250 Answers 500 Likes 100 Awesomes
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    I am unable to get my Fing box deactivated from old phone as I returned it without doing this simple task.

    attempting to reset with no positive results.

    believe I am utilizing the same account that was logged into Fing box but can register under new email if necessary.


    thanks, David

    Can you DM me the picture of Fingbox displaying MAC address so I can guide you better? Thanks
    Robin (Admin at Fing)
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