Updating Fing box to new account

I am unable to get my Fing box deactivated from old phone as I returned it without doing this simple task.

attempting to reset with no positive results.

believe I am utilizing the same account that was logged into Fing box but can register under new email if necessary.


thanks, David

Answers

  • Pixel
    Pixel Devon, U.K.Member, Moderator, Beta Tester Posts: 246
    25 Answers 100 Comments 25 Likes First Anniversary
    ✭✭✭
    hi @Robin_from_Fing could you take a look at this please. Thank you.
  • Robin_from_Fing
    Robin_from_Fing Administrator, Fing Team Posts: 5,052
    5000 Comments 250 Answers 500 Likes 100 Awesomes
    admin

    I am unable to get my Fing box deactivated from old phone as I returned it without doing this simple task.

    attempting to reset with no positive results.

    believe I am utilizing the same account that was logged into Fing box but can register under new email if necessary.


    thanks, David

    Can you DM me the picture of Fingbox displaying MAC address so I can guide you better? Thanks
    Robin (Admin at Fing)
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