Can't setup Fingbox using iOS app

stephan

I have done a factory reset and want to add my Fingbox to my iOS app. The Fingbox is slowly blinking green and the app displays "Looking for Fingbox - The light on the top circle shall be green. It may take a few minutes"

I have tried several times, but the iOS app either just keep searching or goes to "Fingbox not found - Please make sure you are connected to the same Wi-Fi your Fingbox is plugged to". I have now had the "looking for Fingbox" screen open for 45 minutes and still no box discovered.

The Fingbox is connected to my router via ethernet cable and I have my iPhone connected through Wifi to the same router. Before I did a factory reset I had a connection between my iPhone and my Fingbox, and I have not done any changes on the physical connections since it was working, except for disconnecting the power of the Fingbox during factory reset.

Marc

So you no longer see it or the network it discovered in your account?  Did you check the website as well?

Marc

@stephan, have you ever configured this Fingbox before or is this a new one?

stephan

@Marc
I have configured it before, and then I did a factory reset and have also removed it from the iOS-app

stephan

It was removed from my iPhone. I logged in to the web and removed all networks listed on my profile, and then my phone found the fing box

Marc

Glad you solved the issue!