Charge for "Google *finglimited"
fersure Member Posts: 4✭
edited October 14, 2021 in Fing Account Change Request #1
My card has been getting a $.99 charge quarterly since 3/15/2020.
Since I recognized the name Google and Fing I didn't question it: I receive small periodic charges for Google storage and I pay for Fing service thru my iPhone.
But I couldn't account for a quarterly charge for $.99 from Fing or Google.
The line on my card statement gave a phone number: 855-836-3987 CA, so I called. You can't get past the opening recording unless you "press 1" to enter some sort of giveaway. After pressing 1, the guy wouldn't let me talk to anyone about the charge but wanted other info from me (mail address, etc). I told him I would protest all the charges w my card company (Chase) unless I could get some info fr him. He said contact the card company and then hung up.
I contacted Chase and they are going to reverse all the charges.
Just a "heads up". I hope that I am correct and that neither Fing or Google are responsible for these charges.
I'm loving Google and Fing
Robin_Ex_Fing Member Posts: 5,292Hi,
I have sent you a private message to address your query. Please reply to my message directly. ThanksRobin (Admin at Fing)
Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!0
lancepalmer Member Posts: 1I have a free account with fing. No subscriptions
Why is google play finglimited charging my card and how do i stop them
@lancepalmer, this is what Fing has previously published for contacting Google or Apple for billing questions...If you are looking to cancel/change your Fing App subscription, see the below information. Choose the one based on the OS type you are using..
Depending on whether you purchased from the Appstore or Playstore, you can cancel using the following links:
Link for Apple (Appstore): https://support.apple.com/en-us/HT202039
Link for Android (Playstore): https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=enThats Daphnee, she's a good dog...0
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