discovery has been corrupted!

VeggieK
VeggieK Member Posts: 37
10 Comments Name Dropper First Anniversary Photogenic
Since Fing Desktop has been upgraded to 2.7.0, the network scan regularly crashes with the following error. I did not have this with previous version. Any ideas how to rectify?

Thanks!

Something went wrong!

<p>It seems that your discovery has been corrupted! Please come back and scan it again.</p><p>If the error persists, try to restart Fing app.</p>

Best Answer

Answers

  • Marc
    Marc Moderator, Beta Tester Posts: 3,003
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    Hey @VeggieK, let me rope in @Robin_from_Fing to see if he's seen this error message before. 
    Thats Daphnee, she's a good dog...
    Robin_Ex_Fing
  • Robin_Ex_Fing
    Robin_Ex_Fing Member Posts: 5,293
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    Thanks @Marc
    @VeggieK
    Can you delete the network identified by Fing desktop from Fing mobile app or Fing web app and then quit the Fing desktop from task manager and then reboot device and then open Fing desktop again and check if the issue persists?
    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!
  • VeggieK
    VeggieK Member Posts: 37
    10 Comments Name Dropper First Anniversary Photogenic
    Thanks @Marc and thanks @Robin_from_Fing.
    Its strange, just rebooting overnight the issue has disappeared without me performing these steps. Had previously rebooted after the upgrade but now issue has gone away. Do you want me to perform the steps you suggested or wait and see if problem reoccurs? Thanks again.
  • Robin_Ex_Fing
    Robin_Ex_Fing Member Posts: 5,293
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    @VeggieK
    If the issue reoccurs then yes you can perform those steps. 
    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!
  • Wind8888
    Wind8888 Member Posts: 16
    10 Comments
    Where's the answer to the original question?
  • Robin_Ex_Fing
    Robin_Ex_Fing Member Posts: 5,293
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    Wind8888 said:
    Where's the answer to the original question?
    Can you delete the network identified by Fing desktop from Fing mobile app or Fing web app and then quit the Fing desktop from task manager and then reboot device and then open Fing desktop again and check if the issue persists?
    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!
  • Wind8888
    Wind8888 Member Posts: 16
    10 Comments
    Oops. Thanks Robin!

    I have 2 Fingboxes and I'm not using the app. 

    1. Sometimes I get a blank page when I click on Network.
    2. I'm using a VPN. Is it common to see M247 Miami although I have a different ISP and live in another city? 
    3. Can issues occur if I'm running 2 security/malware softwares? The problem persists with 1 or both of them on.
    4. I have to repeatedly select "Enable deep scanning" and "Enable Notifications"
    5. I have one router installed. Should I be seeing 2 or 3 routers listed?   
    6. There's at least one suspicious listed device but I'm afraid to delete it and it's mine that I need. See below.  

    Name: Generic      It doesn't have a host name 
  • Robin_Ex_Fing
    Robin_Ex_Fing Member Posts: 5,293
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    @Wind8888
    I have sent you private mail to address this. Please check your inbox. Thanks
    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!
  • seannik
    seannik Member Posts: 1
    First Comment
    Private conversations don't really help others solve this problem.

    Same problem on multiple windows devices.  Have deleted/ disconnected all networks (except) mobile) on mobile devices.  Uninstalled, deleted all folders named "...fing..." i could find.  Rebooted and reinstalled.  Problem remains.
  • Marc
    Marc Moderator, Beta Tester Posts: 3,003
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    @seannik, private conversation are there so users do not have to expose private information into the forum.  Support uses this for that purpose.  Let me tag @Dylan_From_Fing and @Karl_From_Fing to see if they can help you out.
    Thats Daphnee, she's a good dog...
  • Karl_From_Fing
    Karl_From_Fing Administrator, Beta Tester Posts: 220
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    Hey @Marc
    Thank you for the tag!
    @seannik
    This is the community which was set up for discussions. We have a direct support line to deal with people experiencing any issues. In light of that, I have opened a support ticket on your behalf. Please respond at your earliest convenience.