discovery has been corrupted!

VeggieK

Since Fing Desktop has been upgraded to 2.7.0, the network scan regularly crashes with the following error. I did not have this with previous version. Any ideas how to rectify?

Thanks!

Something went wrong!

<p>It seems that your discovery has been corrupted! Please come back and scan it again.</p><p>If the error persists, try to restart Fing app.</p>

VeggieK

@Robin_from_Fing cheers, thanks Robin, will keep an eye on it and if reoccurs will follow your steps.

Marc

Hey @VeggieK, let me rope in @Robin_from_Fing to see if he's seen this error message before. 

Robin_Ex_Fing

Thanks @Marc
@VeggieK
Can you delete the network identified by Fing desktop from Fing mobile app or Fing web app and then quit the Fing desktop from task manager and then reboot device and then open Fing desktop again and check if the issue persists?

VeggieK

Thanks @Marc and thanks @Robin_from_Fing.
Its strange, just rebooting overnight the issue has disappeared without me performing these steps. Had previously rebooted after the upgrade but now issue has gone away. Do you want me to perform the steps you suggested or wait and see if problem reoccurs? Thanks again.

Robin_Ex_Fing

@VeggieK
If the issue reoccurs then yes you can perform those steps. 

Wind8888

Where's the answer to the original question?

Robin_Ex_Fing

Wind8888 said:

Where's the answer to the original question?

Can you delete the network identified by Fing desktop from Fing mobile app or Fing web app and then quit the Fing desktop from task manager and then reboot device and then open Fing desktop again and check if the issue persists?

Wind8888

Oops. Thanks Robin!

I have 2 Fingboxes and I'm not using the app. 

1. Sometimes I get a blank page when I click on Network.

2. I'm using a VPN. Is it common to see M247 Miami although I have a different ISP and live in another city? 

3. Can issues occur if I'm running 2 security/malware softwares? The problem persists with 1 or both of them on.

4. I have to repeatedly select "Enable deep scanning" and "Enable Notifications"

5. I have one router installed. Should I be seeing 2 or 3 routers listed?   

6. There's at least one suspicious listed device but I'm afraid to delete it and it's mine that I need. See below.  

Name: Generic      It doesn't have a host name 

Robin_Ex_Fing

@Wind8888
I have sent you private mail to address this. Please check your inbox. Thanks

seannik

Private conversations don't really help others solve this problem.

Same problem on multiple windows devices.  Have deleted/ disconnected all networks (except) mobile) on mobile devices.  Uninstalled, deleted all folders named "...fing..." i could find.  Rebooted and reinstalled.  Problem remains.

Marc

@seannik, private conversation are there so users do not have to expose private information into the forum.  Support uses this for that purpose.  Let me tag @Dylan_From_Fing and @Karl_From_Fing to see if they can help you out.

Karl_From_Fing

Hey @Marc
Thank you for the tag!
@seannik
This is the community which was set up for discussions. We have a direct support line to deal with people experiencing any issues. In light of that, I have opened a support ticket on your behalf. Please respond at your earliest convenience.

samBahrij

So do we have a solution for this? 

I've been facing the same issue also unable to solve at this stage