Apple ID Email Hidden, can't sign into Fing Desktop App

troyh24
troyh24 Member Posts: 1
edited September 23, 2021 in Fing Desktop #1
The title is fairly self-explanatory.  I signed up with a premium account on my iPhone, and accidentally used the "Hide Email" option.  Now, when I try to sign into my desktop app, neither the relay email, nor my true email will let me sign in.  I was wondering if I could migrate it to either my true email, or another email entirely?  Any help would be amazing.  Thanks!

Answers

  • Robin_from_Fing
    Robin_from_Fing Administrator, Fing Team Posts: 5,052
    5000 Comments 250 Answers 500 Likes 100 Awesomes
    admin
    Hi @troyh24

    To address your query, your Fing account email address is an apple relay email address. Is that right? So, if you want to use Fing desktop and sign in then you need to create a manual password for the Fing account i.e. your Apple relay email address.

    You can create/reset your password from here: https://app.fing.com/recovery 

    After that you can sign in manually with apple relay email address and password and it will work on Fing desktop as well. 

    Robin (Admin at Fing)
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