Internet speed test from fing box

I am getting avg 500 mbps download and 450 mbps upload speed in internet speed test on my fing box v1.

i hv a 1 gigabit fibre internet connection and my fix box is connected via a cat5E Ethernet cable to a full speed gigabit switch to gigabit port on my internet router.

I usually get 800-900 Mbps speed if I connect a pc directly to router. Why would fing box get only half of it?

are the ports or chip on fing box v1 a limiting factor? Or anything else?

Answers

  • JoeeA
    JoeeA Member Posts: 15
    10 Comments

    I know little, but do know that connected directly to your router will always, always be faster than connected any other way.

  • Marc
    Marc Moderator, Beta Tester Posts: 2,652
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    @rravindra, Fing uses MLABS as their testing vendor.  Do a Speedtest from their site and compare to what Fing is showing you.  

    https://speed.measurementlab.net/#/


    Thats Daphnee, she's a good dog...
  • JoeeA
    JoeeA Member Posts: 15
    10 Comments

    I done so, results were very similar. I pay for spectrum 600mb, I seldom reach above 350 and average around 250. Today Fing showed 66, MLAB showed 74, and Spectrum speed test showed 90…i see next to zero difference in these speeds results I got today. It’s a damn shame I pay extra but get the slow speed.

  • Marc
    Marc Moderator, Beta Tester Posts: 2,652
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    Some folks have used test results to complain to their internet providers, especially a series over time.  Also, one thing to look at is if you have a recent router and whether it supports higher throughput.  You might also want to check anything else in between your test PC and the router, like ethernet cables to make sure they too can support the throughput your testing.
    Thats Daphnee, she's a good dog...
  • rravindra
    rravindra Member Posts: 3
    Name Dropper First Comment Photogenic

    @Marc i have done mlab test from my mobile over wifi and results are same.

    my original query refers to speed test done directly from fing box not from pc or phone.

    Fing box has gigabit Ethernet connection to internet.

    If I connect a pc with gigabit connection and run speed test I get much higher speed usually.

    that’s why I asked why fing box couldn’t achieve higher speeds despite faster wired connection.

  • Marc
    Marc Moderator, Beta Tester Posts: 2,652
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    Let’s get @Robin_from_Fing on the thread to see if he can help sort this out.  I know re: the Fingbox tests, he often has suggested new cables, CAT 6e’s and the like but perhaps he has other places to focus on as well.
    Thats Daphnee, she's a good dog...
  • Pixel
    Pixel Devon, U.K.Member, Moderator, Beta Tester Posts: 217
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    rravindra said:

    ….If I connect a pc with gigabit connection and run speed test I get much higher speed usually.

    that’s why I asked why fing box couldn’t achieve higher speeds despite faster wired connection….

    Hi @rravindra something worth checking which may be relevant to speed checks, many routers (for reasons unknown) provide four or more ethernet ports but only one is Gigabit the remainder are only Megabit capable. This is less of a problem with modern routers but some broadband service providers are still sending these devices out. 
    Obviously in these cases port speeds will have a significant effect on speed test results.
  • rravindra
    rravindra Member Posts: 3
    Name Dropper First Comment Photogenic

    I am using Asus zen wifi AX6600 XT8, all ports are running on gigabit baseT

  • Robin_from_Fing
    Robin_from_Fing Administrator, Fing Team Posts: 4,727
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    Thanks @Marc @Pixel
    @rravindra
    As you mentioned the results are similar from M-lab website then it means speedtest API is working as expected. 
    As I have shared on multiple posts related to speedtest. M-labs confirmed that they have recently rolled out an upgraded of their infrastructure & migration of machines to a new platform. This is being done to improve the overall Speedtest performance going forward. By doing this, initially they have cut of the multi-stream download Speedtest that we rely on for our Speedtests. However, they have greatly improved the single stream download Speedtest (previously the single stream download could measure up to 250 Mbps, where now it can measure up to 500+ Mbps). With speeds above this, the measured speed reported will be lower than before, due to the single stream limits.

    To note for Fingbox users: this will also affect Fingbox Speedtests. We have released a new firmware version for the Fingbox which will allow single stream download to work again, firmware version 1.14.13 and onwards. If you have not yet received the new release, please power-cycle the Fingbox, this will automatically update the firmware on the Fingbox.

    If you want to know more about m-labs working then I am tagging Chris from M-labs and he can advice you. Any advice @Chris_MLAB


    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!
    Marc
  • Marc
    Marc Moderator, Beta Tester Posts: 2,652
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    @Robin_from_Fing , could this explanation be added to your Forums help section? It comes up enough to warrant a permanent mention.

    Thats Daphnee, she's a good dog...
    Robin_from_Fing
  • Robin_from_Fing
    Robin_from_Fing Administrator, Fing Team Posts: 4,727
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    Thanks @Marc. We are getting our KB updated soon. This same info will be displayed there shortly. And then, we will add link to KB on the Navigation bar :smile:

    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!
    Marc
  • Chris_MLAB
    Chris_MLAB Member Posts: 5
    Name Dropper Photogenic First Answer First Comment
    The test that Fing is using from M-Lab is called NDT - the Network Diagnostic Tool. While many use it as a "speed test" and it does measure a connection's performance, note that speed is not the name of the tool. NDT measures performance using a single TCP stream because doing so provides better diagnostic details. Multi-stream tests focus on measuring the total possible capacity of the connection, but as I understand it can't collect the same level of diagnostic detail if something is wrong. M-Lab actually recommends that people run multiple tests like ours and Ookla because they measure different things. The multi-stream test referred to by the Fing team is no longer supported, but M-Lab is an open platform and developers of any open source test can apply to host it on our platform.
    PixelMarc