router

My router is showing offline while I am online through my router according to my phone.How do I fix this?

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  • Robin_from_Fing
    Robin_from_Fing Administrator, Fing Team Posts: 4,727
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    Ch3r33 said:

    My router is showing offline while I am online through my router according to my phone.How do I fix this?

    Can you share screenshot of this?
    Robin (Admin at Fing)
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  • Ch3r33
    Ch3r33 Member Posts: 2
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    Someone's hacked me for years.

    I think somehow my phone is acting like the router?

    I turned off my carrier connection and still the router reads offline while I am connected and the Mac address is one letter off.

    Please let me know if I am right?

  • Robin_from_Fing
    Robin_from_Fing Administrator, Fing Team Posts: 4,727
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    @Ch3r33

    The Fing App discovery will identify devices on a best effort basis, based on the information made available by the device, e.g. the MAC address. There are numerous reasons why the device might not be recognised correctly e.g.


    - The DHCP server is not refreshing when speaking to your Fing.

    - Limited information being offered by specific devices.


    If you are using an Apple device to run the Fing app with IOS14 then please refer to this article which has detailed information on how to make Fing app work with IOS14: https://www.fing.com/news/private-mac-address-on-ios-14


    Generic devices are those devices for which Fing was not able to identify the vendor and what kind of device it is. If there is any device in your house which is using any kind of internet(Wifi) then Fing App can show you all devices connected on your network. You can use this external link to know about the vendor of the device: https://aruljohn.com/mac/F45EAB

    I would advice getting in touch with your ISP or get your modem changed.

    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!