No support staff

1Archetype
1Archetype Member Posts: 3
First Comment Photogenic
edited July 13, 2021 in Fing Desktop #1
My fing desktop version has been unable to allow me to select a network type for more than 7 days.  And I sent a few reports to tech support and have got no response.  What is the purpose for paying for a monthly subscription for a product that doesn't have active working support staff?
Tagged:
datagod

Answers

  • Robin_Ex_Fing
    Robin_Ex_Fing Member Posts: 5,293
    5000 Comments 250 Answers 500 Likes 100 Awesomes
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    My fing desktop version has been unable to allow me to select a network type for more than 7 days.  And I sent a few reports to tech support and have got no response.  What is the purpose for paying for a monthly subscription for a product that doesn't have active working support staff?
    We have not received a single support ticket from your email address. Can you please DM me the issue including error screenshots so I can guide you better? Thanks
    Robin (Admin at Fing)
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