Desktop Network Scan Goes Black After Some Time

Dark_Hunter
Dark_Hunter Member, Beta Tester Posts: 11
10 Comments Name Dropper First Anniversary Photogenic
edited July 26, 2021 in Fing Desktop #1
Not sure what's going on but the app stops working after having It open after a short time.



Running Fing 2.6.0.
Edition    Windows 11 Pro
Update    21H2
Installed on    ‎2/‎07/‎2021
OS build    22000.65
Experience    Windows Feature Experience Pack 421.17400.45.3

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Comments

  • Robin_Ex_Fing
    Robin_Ex_Fing Member Posts: 5,293
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    @Dark_Hunter
    Can you quit Fing desktop from task manager and open again to see if the issue persists? Are you using Wireshark on your machine? Click the Windows button and type services.msc, find Fing Agent, right click and check Start and make user Automatic is checked. 
    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!
  • Dark_Hunter
    Dark_Hunter Member, Beta Tester Posts: 11
    10 Comments Name Dropper First Anniversary Photogenic
    After quitting Fing in the task manager, the service had to be restarted, and it was already set to automatic.
  • Robin_Ex_Fing
    Robin_Ex_Fing Member Posts: 5,293
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    ✭✭✭✭✭✭✭
    After quitting Fing in the task manager, the service had to be restarted, and it was already set to automatic.
    Can you confirm if you are still facing issue after performing those steps?
    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!
  • Dark_Hunter
    Dark_Hunter Member, Beta Tester Posts: 11
    10 Comments Name Dropper First Anniversary Photogenic
    After quitting Fing in the task manager, the service had to be restarted, and it was already set to automatic.
    Robin said:
    After quitting Fing in the task manager, the service had to be restarted, and it was already set to automatic.
    Can you confirm if you are still facing issue after performing those steps?
    I am, I had to do the steps again to get it working.
  • Robin_Ex_Fing
    Robin_Ex_Fing Member Posts: 5,293
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    @Dark_Hunter
    Please delete the network identified by Fing desktop via Fing web app and then reboot your device and then run the scan again. this should resolve the issue.
    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!
  • Dark_Hunter
    Dark_Hunter Member, Beta Tester Posts: 11
    10 Comments Name Dropper First Anniversary Photogenic
    edited July 26, 2021 #7
    Robin said:
    @Dark_Hunter
    Please delete the network identified by Fing desktop via Fing web app and then reboot your device and then run the scan again. this should resolve the issue.
    Where would I go to do this?  Where is the Fing web app?

    EDIT:
    Never mind I figured it out, I'll see if that works, thanks.
  • Dark_Hunter
    Dark_Hunter Member, Beta Tester Posts: 11
    10 Comments Name Dropper First Anniversary Photogenic
    Robin said:
    @Dark_Hunter
    Please delete the network identified by Fing desktop via Fing web app and then reboot your device and then run the scan again. this should resolve the issue.
    Hi, this didn't seem to work, just happened again.
  • Robin_Ex_Fing
    Robin_Ex_Fing Member Posts: 5,293
    5000 Comments 250 Answers 500 Likes 100 Awesomes
    ✭✭✭✭✭✭✭
    Robin said:
    @Dark_Hunter
    Please delete the network identified by Fing desktop via Fing web app and then reboot your device and then run the scan again. this should resolve the issue.
    Hi, this didn't seem to work, just happened again.
    I am trying to recreate the issue. Can you confirm if you have any application which uses NpCap library or blocks Fing agent like Antivirus or Firewall? 
    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!
  • Dark_Hunter
    Dark_Hunter Member, Beta Tester Posts: 11
    10 Comments Name Dropper First Anniversary Photogenic
    Hi, can confirm nothing is conflicting.
  • Robin_Ex_Fing
    Robin_Ex_Fing Member Posts: 5,293
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    Hi, can confirm nothing is conflicting.
    If the issue persists, can you DM me the Fing account email address so I can investigate further? Thanks
    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!
    Dark_Hunter
  • Dark_Hunter
    Dark_Hunter Member, Beta Tester Posts: 11
    10 Comments Name Dropper First Anniversary Photogenic
    Hi, I'm having issues again, I have flicked you a DM.