How do I reset fingbox?

codeycherry
codeycherry Montgomery, Alabama USAMember Posts: 2
First Comment Photogenic
I bought Fingbox from Amazon and it was an open box sell. Fingbox has been blinking blue every since it initialize. How may I reset, and verify that hardware is mapped to me?
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Answers

  • Marc
    Marc Moderator, Beta Tester Posts: 2,665
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    @codeycherry , I believe the Fing staff can check this out for you.  They will probably need some info but wait till they reach out to you.  I am tagging @Robin and @Dylan_From_Fing to see if they can help you.
    Thats Daphnee, she's a good dog...
  • codeycherry
    codeycherry Montgomery, Alabama USAMember Posts: 2
    First Comment Photogenic
    Awesome! Thanks Marc.
  • Robin_from_Fing
    Robin_from_Fing Administrator, Fing Team Posts: 4,761
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    admin
    @codeycherry
    If the Fingbox is blinking blue then it means it is already active on some Fing account. To check if it is added to your account, then from the Fing home tab, click on 3 lines icon and then check if your Fingbox is present there or not? If not, please DM me the MAC address of the Fingbox along with the picture of Fingbox displaying MAC address of the Fingbox.
    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!