How to remove/unregister an offline Fingbox

LexM

Hello,
I have sold my Fingbox. How can I remove it from my account ? I've read that if offline it can only be done by the Fing support team.
Could you take a look into it ? The one to be removed is named "GrpM".
Thank you in advance for your help.
Best regards,
Lex.

Robin_Ex_Fing

Hi @LexM
I have sent you private message to address your query. Please reply to my message directly as I would log files and network information to isolate the issue. Thanks 

Reverend

I would like to update the email address associated with my fing box

Robin_Ex_Fing

Reverend said:

I would like to update the email address associated with my fing box

Can you refer to this article and DM me the details: https://help.fing.com/knowledge-base/changing-e-mail-address-associated-fingbox-fing-account/