Why would Fing web show a different ISP then the app?

DanMirazo
DanMirazo Member Posts: 1
edited May 18, 2021 in Fing App #1
I’v had security issues with my web and suspect foul play

Answers

  • Nikko
    Nikko Member Posts: 1
    First Comment Photogenic

    Perhaps your home network is on a different ISP than your mobile provider is.

    If your mobile devices wifi is off and using mobile data, it would surely display it as your mobile carrier for the ISP? Instead of your home PC's ISP.

    Example: Telecom home broadband & Vodafone for mobile, so not the same provider for both.

    Though your question isn't very clear of your exact circumstances anyway, this is merely just a guess.

    A VPN might also affect this?

  • Robin_from_Fing
    Robin_from_Fing Administrator, Fing Team Posts: 4,740
    250 Answers 2500 Comments 500 Likes 100 Awesomes
    admin
    edited May 18, 2021 #3
    Hi,
    Can you share screenshot from both web app and Fing app?
    For ISP name detection, I would like to tell you that we use GEOIP2 City Database API by MaxMind. And they update their database every week. If the Fing App shows a different ISP name rather than what you use, It is because the same name is picked up GEOIP2 City Database. The ISP name is identified based on the public IP address by Fing App and then it is matched against the GEOIP2 City Database API. 
    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!