Desktop App says there are notifications but doesn't display them!

KeithG
KeithG Member Posts: 7
First Comment
Desktop App showing red 2 next to Notifications tab on left hand menu, but when I click on Notifications I just get screen saying "No news is good news?"  Red 2 still there... So where are the Notifications hiding?

Answers

  • Marc
    Marc Moderator, Beta Tester Posts: 2,666
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    Hey @KeithG, now that's an odd one.  Have you tried logging out of the app and back in to see if it goes away?  Also try to shut down the app completely and start it back up again to see if that clears things up.  Remember by default in macOS or Windows just closing it does not necessarily stop the app, it just minimizes so you might need to click exit on the tray icon or quit on the app in the macOS dock.
    Thats Daphnee, she's a good dog...
  • KeithG
    KeithG Member Posts: 7
    First Comment
    Yes, OK when I restarted the app Notifications now show, but won't disappear after they've been read!
  • Marc
    Marc Moderator, Beta Tester Posts: 2,666
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    from what I have seen they stay for a bit before they disappear. That’s not unusual but they should disappear over time.

    Thats Daphnee, she's a good dog...