MicroUSB Port Very Loose

osmiumglobe
osmiumglobe Member, Beta Tester Posts: 2
First Anniversary

Hi, I think many users were having this issue.

I tried to move my Fingbox to a new location today. However, the Fingbox is not turning on, and I notice the MicroUSB port on it is very loose.

I rarely unplug the power cable. Maybe once or twice per year.

It might be out of warranty, but this seems to be like a QA/defect issue rather than normal wear and tear. I don’t want to void anything by attempting to repair it myself.

Please advise.

Also will someone be able to share their experience communicating with Fing’s support team regarding this issue?


Thank you!

Answers

  • Ciaran
    Ciaran Administrator Posts: 1,180
    1000 Comments 250 Likes 50 Answers 100 Awesomes
    admin
    Hi @osmiumglobe, I am sorry to hear about the issue you are experiencing with your Fingbox. A member of our support team will email you shortly to follow up on your query. Thanks
    Ciaran (Admin at Fing)