Upgrade to Premium In Limbo

klkklk Member Posts: 2
First Comment Photogenic

Hi there,

I had to correct some payment information to proceed with the premium account (through the web, not renew my previous playstore subscription). Now I am stuck in a loop of greyed out proceed buttons.

Any help is greatly appreciated!


  • MarcMarc Moderator, Beta Tester Posts: 2,376
    100 Answers 1000 Comments 500 Likes 250 Awesomes
    Hey @klk, let me tag a few Fing folks to see if they can help you out.  @Robin or @Ciaran, can you help out with this account issue?
    Thats Daphnee, she's a good dog...
  • CiaranCiaran Administrator Posts: 1,179
    1000 Comments 250 Likes 50 Answers 100 Awesomes
    Thanks @Marc for flagging. @klk, I am sorry to hear you are having issues with your subscription payment. A support team member will email you shortly to help resolve the issue for you. Thank you
    Ciaran (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides("Helping Hand"). HAPPY POSTING!!!
  • klkklk Member Posts: 2
    First Comment Photogenic

    Thank you!

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