Very frustrated first time experience - fingbox not found

BigTony
BigTony Member Posts: 5
First Comment
Brand new device, added to network, green flashing LED, APP continues to say Fingbox not found. Forum is pointless if you all you say is we have sent you a DM. How about telling us what to try. 

Answers

  • BigTony
    BigTony Member Posts: 5
    First Comment
    I have run wireshark on the switch port and I can see a connectin attempt from my iphone. Then nothing. See screenshot. 
  • BigTony
    BigTony Member Posts: 5
    First Comment
    Fixed it myself, does not activate with IOS, needed to use an Android device. Not a great start!
  • BigTony
    BigTony Member Posts: 5
    First Comment
    Brilliant installing wireshark breaks the fing desktop client!

  • Robin_Ex_Fing
    Robin_Ex_Fing Member Posts: 5,293
    5000 Comments 250 Answers 500 Likes 100 Awesomes
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    BigTony said:
    Brilliant installing wireshark breaks the fing desktop client!

    Both Wireshark and Fing desktop uses NpCap library and if there is any version clash then Fing desktop might cause compatibility issue with Wireshark.
    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!