Wyze Robotic Vacuum – not recognized

n6ac
n6ac Member, Beta Tester Posts: 12
First Anniversary Photogenic First Comment
edited April 26, 2021 in Fing App #1
Wyze Robotic Vacuum
This relatively new device is not in Fing's recognition list of Wyze devices –
IP address 7C:78:B2:0A:19:CC
It was showing up as an iPhone !!

Answers

  • n6ac
    n6ac Member, Beta Tester Posts: 12
    First Anniversary Photogenic First Comment
    edited April 23, 2021 #2
    edit deleted
  • Robin_from_Fing
    Robin_from_Fing Administrator, Fing Team Posts: 4,761
    250 Answers 2500 Comments 500 Likes 100 Awesomes
    admin
    n6ac said:
    Wyze Robotic Vacuum
    This relatively new device is not in Fing's recognition list of Wyze devices –
    IP address 7C:78:B2:0A:19:CC
    It was showing up as an iPhone !!

    The Fing App discovery will identify devices on a best effort basis, based on the information made available by the device, e.g. the MAC address. There are numerous reasons why the device might not be recognised correctly e.g.

    - The DHCP server is not refreshing when speaking to your Fing App.

    - Limited information being offered by specific devices.

    If you are using an Apple device to run the Fing app with IOS14 then please refer to this article which has detailed information on how to make Fing app work with IOS14: https://www.fing.com/news/private-mac-address-on-ios-14

    To correct the misidentified device on Fing desktop, I would suggest to:   

    • Open the Fing Desktop 

    • Sign in and Go to Home tab   

    • Scan for devices. 

    • If the device is still recognized incorrect then Click on the specific device   

    • Click on Icon "Recognize" device   


     To manually identify the misidentified device on Fing app, I would suggest to:   

    • Sign in to the Fing app 

    • Go to Device List    

    • Click on the misrecognized device. 

    • Below the device name and O.S you will find a text saying "Did we get this right?"  

    • If you click on (thumbs_down icon) then it will allow you to manually enter the correct O.S and model of the device. 


    If the device is not present in Fingpedia then you can scroll down and you can make a suggestion for the addition of this device.
    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!