Fing not seeing iPhones connected to BT Hub wifi

KeithG
KeithG Member Posts: 7
First Comment
Changed to BT Broadband Hub yesterday from Vodafone.  Now Fing does not show iPhones connected to Hub wifi in list of devices... 
Always showed on Vodafone device listing.  Samsung phone IS showing!  Is this a common issue?
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Answers

  • Robin_from_Fing
    Robin_from_Fing Administrator, Fing Team Posts: 4,766
    250 Answers 2500 Comments 500 Likes 100 Awesomes
    admin
    KeithG said:
    Changed to BT Broadband Hub yesterday from Vodafone.  Now Fing does not show iPhones connected to Hub wifi in list of devices... 
    Always showed on Vodafone device listing.  Samsung phone IS showing!  Is this a common issue?
    Delete the network identified by Fing before and then reboot device and run the scan again. Please also refer to this article: https://www.fing.com/news/private-mac-address-on-ios-14 and make sure location permissions for Fing app is enabled. Thanks

    Robin (Admin at Fing)
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