need to wipe and dis-associate my fingbox from my account because I would like to sell to my friend

hiro5id
hiro5id Member Posts: 3
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in Fing Account Change Request #1
I would like to wipe my fingbox and disassociate it from me so that I can sell it to my friend and he can set it up as if it were new to him.  How can I do that?

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  • DavidEJP
    DavidEJP Member Posts: 1
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    #3

    I have a similar issue having purchased a fingbox on eBay that seems still associated with the sellers account.

  • Marc
    Marc Moderator, Beta Tester Posts: 3,181
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    #4
    Folks, please see this thread...  needs to be done by the current registered owner...  https://community.fing.com/discussion/533/remove-fingbox-from-account

    Thats Daphnee, she's a good dog...
  • hiro5id
    hiro5id Member Posts: 3
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    #5
    @Marc I tried to follow those instructions unfortunately either I'm too dumb to follow it, or the UI has changed on my phone since that was posted.  I notice that was posted 2 years ago.  I get lost in the instructions in trying to find the "My Networks" screen, I cannot for the life of me find the "Deactivate" button.  I tried swiping left and right on all kinds of things.  I'm feeling frustrated because this shouldn't be this hard.
  • Marc
    Marc Moderator, Beta Tester Posts: 3,181
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    #6

    Try this one. The names of the sections have changed slightly and I believe you now swipe left instead of holding but it should work the same.

    https://help.fing.com/knowledge-base/move-fingbox-new-network/


    @Robin and @Ciaran , please note the current instructions on the help site may be slightly outdated.

    Thats Daphnee, she's a good dog...

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