Registering a used Fingbox v1

already
already Member Posts: 2
First Comment Photogenic
Hello. I bought a used Fingbox v1. Performed a hard reset when received before deploying to the network.

My problem is that I can't add to my account because Fingbox says I need to log in with my original account ... it's still associated with the seller's account.

I contacted the seller but haven't received a reply yet.

Is there another way Fing Support can reassign my fingbox to my account?

Thank you.

Answers

  • Marc
    Marc Moderator, Beta Tester Posts: 2,709
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    ✭✭✭✭✭✭✭
    @already , Fing should be able to help you.  Wait for them to reach out as they will probably need some  info as well as proof of ownership (via direct message, do not post anything here) before they can do anything.  Tagging @Robin and @Ciaran from Fing for further action.
    Thats Daphnee, she's a good dog...
  • already
    already Member Posts: 2
    First Comment Photogenic
    コメントを入力してください
  • Robin_from_Fing
    Robin_from_Fing Administrator, Fing Team Posts: 4,882
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    admin
    Thanks @Marc
    @already
    I have sent you a private mail to address your query. Please reply to my message directly. Thanks

    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!