Connect replacement Fingbox

bazfum

My launch model Fingbox stopped working a few weeks ago, just blinking orange no matter what. I purchased a V2 and have connected it to my router, but it just sits on solid white and the app does not recognize it. Also, I now see two copies of my home network in the app, one connected to the Finbox and one says it's from the desktop application. What do I need to do to get the new Fingbox working and the two networks recombined? Thanks.

Marc

Lets tag @Robin from Fing to see if he can help you out.  @robin, if you could help out @bazfum ?

Robin_from_Fing

Thanks @Marc
@bazfum
I have sent you private mail to address your query as I would need some personal network information to guide you. Please reply to my message directly. Thanks