My fingbox replacement is not activating

Hany Member Posts: 1
Hello, I had the original (v1) Fingbox and just purchased the newer version. On the same network which the old one used to sit, I tried to activate the new fingbox but it is failing. I deactivated my old fingbox, and from the Fing App I am trying to activate the new one when I get prompted by the application but it times out. nothing on firewall is blocked and the IP address assigned to the new fingbox is allowed universal access.  the device has a green light status and I can see it is communicating out. What I am doing wrong here?

Thank you,