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How can I get rid of unwanted strangers on my wifi
I reported the incident to my provider's, they found it was faulty.
So they sent me a new modem and passwords, I factory reset all devices before turning on new modem.
Not even 30mins, the same strangers were hikers on my wifi, I rang again reported the problem, and they wanted to change the password on the modem, this is afta I email all mac addresses to them and thinking they be able to rectify the problem get them off my network. So I waited for a call back (no) reply what so eva.
So how can I get them off my network please My husband is on my case. Frustrate owner PLEASE HELP