why is the SCAN for DEVICES button shaking on Mobile App (Android)

Barrydotnet
Barrydotnet Member Posts: 20
10 Comments Name Dropper Photogenic
I have a Fingbox and use the Mobile app to manage. yesterday, SCAN for DEVICES button started shaking
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  • Robin_Ex_Fing
    Robin_Ex_Fing Member Posts: 5,293
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    I have a Fingbox and use the Mobile app to manage. yesterday, SCAN for DEVICES button started shaking
    Can you share a video of this and DM it to me so I can investigate?
    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!
    Barrydotnet
  • Barrydotnet
    Barrydotnet Member Posts: 20
    10 Comments Name Dropper Photogenic

    Robin, The posting app here doesn't allow .mp4 files

  • Robin_Ex_Fing
    Robin_Ex_Fing Member Posts: 5,293
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    Robin, The posting app here doesn't allow .mp4 files

    Can you please upload the video to any google drive or any other platform and DM it to me so I can investigate? As I have checked on different android phones, the Fing app seems to be working fine. If you want you can re-install the Fing app by clearing the cache and then check if the issue persists?
    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!
  • Barrydotnet
    Barrydotnet Member Posts: 20
    10 Comments Name Dropper Photogenic
    Robin, OK, What email address do you want me to send it to?
  • Robin_Ex_Fing
    Robin_Ex_Fing Member Posts: 5,293
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    Robin, OK, What email address do you want me to send it to?
    You can DM it to me on the community with the link or you can send it at [email protected] and I will get it. Thanks
    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!
    Barrydotnet
  • Barrydotnet
    Barrydotnet Member Posts: 20
    10 Comments Name Dropper Photogenic
    I uninstalled Fing on Mobile (Android 10 Samsung S9) and reinstalled, same results
  • Robin_Ex_Fing
    Robin_Ex_Fing Member Posts: 5,293
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    edited March 24, 2021 #8
    I uninstalled Fing on Mobile (Android 10 Samsung S9) and reinstalled, same results
    I recreated the issue, when you are not using Fing app for a while then if you open Fing app then it shakes for few times asking you to run the scan for devices. It is the expected behavior of the Fing app. I wanted to confirm if it was shaking continuously without stopping at all.
    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!
    Barrydotnet
  • Barrydotnet
    Barrydotnet Member Posts: 20
    10 Comments Name Dropper Photogenic
    ok, the app doesn't request (pls scan). So its gr8 that you were able to re-produce it and that it is normal and expected....  Thank you!
    Robin_Ex_Fing
  • Barrydotnet
    Barrydotnet Member Posts: 20
    10 Comments Name Dropper Photogenic
    UPDATE: Robin, How long is "when you are not using Fing app for a while "? I use the Mobile Fing app numerous times a day, but the SCAN FOR DEVICES button always "shakes".?
  • Robin_Ex_Fing
    Robin_Ex_Fing Member Posts: 5,293
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    UPDATE: Robin, How long is "when you are not using Fing app for a while "? I use the Mobile Fing app numerous times a day, but the SCAN FOR DEVICES button always "shakes".?
    As far I have checked it happens after scanning your network every 15-30 mins.
    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!
  • Barrydotnet
    Barrydotnet Member Posts: 20
    10 Comments Name Dropper Photogenic
    Robin, it happens every minute. Any time I return to the SCAN FOR DEVICES button. even if I return to the Home screen after 1 minute.  The Button always "shakes" for 30 secs