Fing desktop not working

System Administrator Posts: 81
10 Comments Photogenic
This discussion was created from comments split from: How do I get local Network File Sharing to work.


  • clayto
    clayto Member Posts: 25
    10 Comments First Anniversary Photogenic
    I am having trouble getting Fing Desktop to open at all, despite restarts and fresh installations, though I know it is running in the background as I get notifications about Ethernet speed not being optimal. So I need to get these sorted out before continuing with the Network Files Sharing issue, and I am going to open another request for help.
  • Robin_from_Fing
    Robin_from_Fing Administrator, Fing Team Posts: 4,727
    250 Answers 2500 Comments 500 Likes 100 Awesomes
    Hi @clayto
    Are you using Fing desktop on windows machine? If yes, then follow the steps: 

    1. Shut down Fing desktop from the system tray on your device.  

    2. Stop the Fing.Agent service using the sc command with CMD run as administrator and close all running fing agents from the task manager. 

    • Stop service command: sc stop Fing.Agent 

    3. Uninstall Npcap. 
    4. Uninstall Fing desktop 
    5. Download and install new Fing 2.5.1 as administrator. 

    NOTE: If you have Wireshark installed then you might need to uninstall Wireshark as it also uses Npcap which is creating issues with npcap of Fing desktop.

    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!