fingagent.exe 2.4.0.0 fails and is being restarted hundreds of times an hour

Log Name:      Application
Source:        Application Error
Date:          2/25/2021 2:28:34 AM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      RolandWindowsPC
Description:
Faulting application name: fingagent.exe, version: 2.4.0.0, time stamp: 0x5fd9e535
Faulting module name: fingagent.exe, version: 2.4.0.0, time stamp: 0x5fd9e535
Exception code: 0x40000015
Fault offset: 0x000cc9de
Faulting process id: 0x1ded0
Faulting application start time: 0x01d70addb23c8103
Faulting application path: C:\Program Files\Fing\resources\extraResources\fingagent.exe
Faulting module path: C:\Program Files\Fing\resources\extraResources\fingagent.exe
Report Id: 9046dab2-ee8f-4b5f-beb6-12b028bc7a6c
Faulting package full name: 
Faulting package-relative application ID: 
Event Xml:
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>100</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2021-02-25T09:28:34.2103241Z" />
    <EventRecordID>17146</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>Application</Channel>
    <Computer>RolandWindowsPC</Computer>
    <Security />
  </System>
  <EventData>
    <Data>fingagent.exe</Data>
    <Data>2.4.0.0</Data>
    <Data>5fd9e535</Data>
    <Data>fingagent.exe</Data>
    <Data>2.4.0.0</Data>
    <Data>5fd9e535</Data>
    <Data>40000015</Data>
    <Data>000cc9de</Data>
    <Data>1ded0</Data>
    <Data>01d70addb23c8103</Data>
    <Data>C:\Program Files\Fing\resources\extraResources\fingagent.exe</Data>
    <Data>C:\Program Files\Fing\resources\extraResources\fingagent.exe</Data>
    <Data>9046dab2-ee8f-4b5f-beb6-12b028bc7a6c</Data>
    <Data>
    </Data>
    <Data>
    </Data>
  </EventData>
</Event>

Answers

  • Robin_from_Fing
    Robin_from_Fing Administrator, Fing Team Posts: 5,052
    5000 Comments 250 Answers 500 Likes 100 Awesomes
    admin
    Hi @RolandKSmith
    Yesterday we released a new Fing desktop version 2.5.0. Can you uninstall any Fing desktop previously installed and then download a fresh copy of the Fing desktop and then check if it working fine for you or not? Thanks
    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!