Fing Desktop Premium Subscription not working

Jeff4EIS Member Posts: 1
Today I downloaded Fing Desktop and created an account.   All went correctly and now I have attempted to purchase a premium subscription.    I can go through the purchase process but the subscription never appears on the account profile and Fing Desktop remains in the new trial mode.   How can this be corrected?

Best Answer


  • Marc
    Marc Moderator, Beta Tester Posts: 3,158
    250 Answers 1,000 Likes 2500 Comments 250 Awesomes
    Let me tag a few folks from Fing to see if they can help you out.  @Robin or @Ciaran, can you help out?
    Thats Daphnee, she's a good dog...
  • Pict_Nose
    Pict_Nose Member Posts: 2
    Photogenic First Comment
    I have same issue. Android works, windows desktop won't update to premium.
  • Karl_From_Fing
    Karl_From_Fing Administrator, Beta Tester Posts: 458
    100 Comments 25 Likes 5 Answers 5 Awesomes
    Hey @Pict_Nose
    I have created a support ticket for you in relation to this issue. Please respond via email at your earliest convenience.