Fing Desktop Premium Subscription not working

Jeff4EIS

Today I downloaded Fing Desktop and created an account.   All went correctly and now I have attempted to purchase a premium subscription.    I can go through the purchase process but the subscription never appears on the account profile and Fing Desktop remains in the new trial mode.   How can this be corrected?

Robin_Ex_Fing

Thanks @Marc
@Jeff4EIS
I have sent you a private mail to address your query so I can your query and I would require some of your personal details, so please reply directly. thanks

Marc

Let me tag a few folks from Fing to see if they can help you out.  @Robin or @Ciaran, can you help out?

Pict_Nose

I have same issue. Android works, windows desktop won't update to premium.

Karl_From_Fing

Hey @Pict_Nose
I have created a support ticket for you in relation to this issue. Please respond via email at your earliest convenience.