Fing Desktop Premium Subscription not working

Jeff4EIS
Jeff4EIS Member Posts: 1
Photogenic
Today I downloaded Fing Desktop and created an account.   All went correctly and now I have attempted to purchase a premium subscription.    I can go through the purchase process but the subscription never appears on the account profile and Fing Desktop remains in the new trial mode.   How can this be corrected?

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Answers

  • Marc
    Marc Moderator, Beta Tester Posts: 3,082
    250 Answers 1,000 Likes 2500 Comments 250 Awesomes
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    Let me tag a few folks from Fing to see if they can help you out.  @Robin or @Ciaran, can you help out?
    Thats Daphnee, she's a good dog...
  • Pict_Nose
    Pict_Nose Member Posts: 2
    Photogenic First Comment
    I have same issue. Android works, windows desktop won't update to premium.
  • Karl_From_Fing
    Karl_From_Fing Administrator, Beta Tester Posts: 365
    100 Comments 25 Likes 5 Answers 5 Awesomes
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    Hey @Pict_Nose
    I have created a support ticket for you in relation to this issue. Please respond via email at your earliest convenience.