Lots of devices are now not displaying on Fing app on Android tablet

lynnk
lynnk Member Posts: 6
First Comment Photogenic
edited February 12, 2021 in Fing App #1
Started happening about 3 days ago. I know they are still online. Anyone else having this issue?

Answers

  • Robin_from_Fing
    Robin_from_Fing Administrator, Fing Team Posts: 4,882
    250 Answers 2500 Comments 500 Likes 100 Awesomes
    admin
    Hi @lynnk

    The Fing App discovery will identify devices on a best effort basis, based on the information made available by the device, e.g. the MAC address. There are numerous reasons why the device might not be recognized correctly e.g.  

    - The DHCP server is not refreshing when speaking to your Fing.  

    - Limited information being offered by specific devices.  

    Generic devices are those devices for which Fing was not able to identify the vendor and what kind of device it is. If there is any device in your house which is using any kind of internet(Wifi) then Fing App can show you all devices connected on your network. You can use this external link to know about the vendor of the device: https://aruljohn.com/mac/F45EAB 

     I would advise using a manual recognition where you can select the correct device type and O.S and save the device. This inserting of as many details that you can about the device will help to improve the recognition engine for all Fing users.  

    This will assist with improved device identification in the future. 

    Also, I would like you to make sure all devices are connected to your network on which the Fing App is currently connected to. If you are connected to the 5ghz network and Fing is connected to the 2.4ghz network even though they all have the same name, you might not see the devices connected under the Device tab. And, if the router has multiple network interface which provides multiple frequencies(2.4Ghz and 5Ghz), and the devices are able to connect to multiple access points then you will see multiple names but only one will be active at a time and others will be greyed out. 


    Robin (Admin at Fing)
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