Not found but on the list on fing app
Hi!
I just recently purchased a uesed Fingbox from ebay and when I go to add it to my account it keeps saying. "Fingbox not found, please make sure you are connected to the same Wi-Fi your Fingbox is plugged into." But I am connected to the same network/Wi-Fi my Fingbox is on, I can see the Fingbox IP address in my router and the light is slowly pulsing green on the Fingbox. So im confused, why is the app not discovering the Fingbox? if I run a regular scan in the Fing app, it even shows up in the list of devices, but it wont add it to my account!
If someone coud help me that would me great!
Thanks / Hyun
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Answers
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@HYUN, its possible this unit was not properly deregistered from the previous owner. I will tag a few folks from Fing to help you out. If its just a registration issue, they should be able to resolve this. They will need some info from you but please wait till they respond. @Robin or @Ciaran, if you could...Thats Daphnee, she's a good dog...0
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Thanks @Marc
@HYUN
I have sent you a private message as I would need some of your personal network details to guide you. Please reply to my message directly. ThanksRobin (Admin at Fing)
Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!0 -
HYUN said:
Any update on this ?Robin (Admin at Fing)
Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!0 -
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