App crashes whenever I do a Nextwork Discovery Scan!!!

AirTechx
AirTechx Member Posts: 3
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Hello,

So there's this MAJOR problem with the Fing app that is so annoying!πŸ˜‘ Every time I do a Nextwork Discovery Scan, the app freezes up and crashes when it gets to 97% every single time! It's so freaking annoying, like I can't even use the most basic and important function on the app, and I've tried multiple devices and it does the same thing!πŸ˜‘ Can this PLEASE be fixed somehow! I used to not have this problem, but ever since the recent updates, this is a BIG problem!

FYI, I have a Samsung Galaxy S9+ running the newest version in Android


Thanks!

Answers

  • Robin_Ex_Fing
    Robin_Ex_Fing Member Posts: 5,292
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    Hi @AirTechx
    I need to investigate this. I have sent you a private message. Please reply to my message directly. Thanks
    Robin (Admin at Fing)
    Getting Started? Please refer toΒ Community guidelines & Community User Guides. HAPPY POSTING!!!
  • danno57
    danno57 Member Posts: 4
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    I have the exact same problem on two phones - a Galaxy S10e and a Galaxy S22, both on Android 12. What I've discovered is that it only happens if I'm logged in (I'm a premium customer). If I clear data from storage for the app, open the app and respond "later" to the sign in prompt, everything seems to work fine (lacking premium features of course).
    Dylan_From_Fingrexioderum
  • rexioderum
    rexioderum Member Posts: 5
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    https://community.fing.com/discussion/comment/34080#Comment_34080

    same problem...

    I suggest we have one support ticket for this not so uncommon problem (scan freezing @ 97%)....


  • rexioderum
    rexioderum Member Posts: 5
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    edited January 2, 2023 #5
    folks, looks like the bug was fixed with the the latest version, 12.0:3.