Activated but unable to use Fingbox

venanx

During the setup, after the step : 
Click Add a Fingbox and follow the step-by-step process to configure your Fingbox
App doesn't show the step-by-step process, so I was unable to configure.
The device is solid green.
How to proceed ?
Thanks.

Robin_from_Fing

Hi @venanx
I have responded to you via your support ticket. Please reply there so I can guide you directly. thanks

venanx

Thank you very much for the response.

venanx

Solved ! Thanks :-) 

tessaaabellaaa

Hi im having the same issue. I activated when I first got my fingbox and I can't remember what happened exactly but I was unable to proceed.. now it flashes green but when I click add fingbox, it's unable to find it

Robin_from_Fing

Hi @tessaaabellaaa
I have sent you a private mail to address your query. Please reply to my message directly. Thanks