cancel account

fingfolks

I would like to cancel my account.

This is so odd that there is no options on your website and everyone else who wants to cancel gets a private message.  Maybe just post a link on your app and call it a day. Making it hard for people makes them frustrated and not recommend the service.

Robin_Ex_Fing

Hi @fingfolks

I understand that you are looking to cancel your Fing App subscription. For now, I have canceled your Fing Premium subscription.

Depending on whether you purchased from the Appstore or Playstore, you can cancel using the following links:

Link for Apple (Appstore): https://support.apple.com/en-us/HT202039

Link for Android (Playstore): https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en

You can also manage your subscription from your Web app dashboard: https://app.fing.com/internet/account/dashboard

I hope this helps.

ChuckWhite

I did not signup through the Apple app store, and the Cancel Account link on your website doesn't do anything. SO, how do I cancel my account since I sold my Fingbox because it doesn't play well with Apple?

Robin_Ex_Fing

@ChuckWhite
I have sent you a private message to address your query. Please check your inbox. Thanks