Please revise my Premium Membership

Disconnection Member Posts: 5
First Comment Photogenic
edited January 4, 2021 in Fing Account Change Request #1
Although I subscribed Premium from Jul. 2020, the privileges I could have only a few days due to my account email changed derived from the suspicious hacked in prior email address. I subscribed for solving the intrusion problems, but stuck in the account email change process, is there kind of weird and ridiculous? Is there anyone could help me with this point? Because I don't know why I paid for a software yet help the hackers know where I am and what my devices are, even through exposed under the public.