Getting too hot to work - RMA?

Vorteth
Vorteth Member Posts: 1
Purchased a Fingbox July of 2019 off of Amazon and it is getting so hot it is disconnecting from the network. If I power it off it can reconnect but then fails and goes off again. It is almost burning to the touch and makes the desk under it SUPER hot. Is there something to be done or is this an RMA issue?

Best Answers

  • Marc
    Marc Moderator, Beta Tester Posts: 2,666
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    #2 Accepted Answer
    Hi @Vorteth, do not plug it back in if its heating up to be on the safe side.  Tagging @Robin and @Ciaran for next steps.
  • Ciaran
    Ciaran Administrator Posts: 1,180
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    #3 Accepted Answer
    hi @Vorteth, thank you for your post & I am sorry to hear. I am sending you a private mail to follow up. @Marc thank you also for your advice.