Erroneous charge

sdhg

I was charged in error for a month of Premium thru Google Play.  How do I get credit for this charge?

Robin_Ex_Fing

Hi @sdhg

Depending on whether you purchased from the Appstore or Playstore, you can manage this using the following links:

Link for Apple (Appstore): https://support.apple.com/en-us/HT202039

Link for Android (Playstore): https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en

I hope this helps.

sdhg

Robin,
Google Play tells me to contact the developer which I have attempted to do three times, but no one at Fing responds.  So I turned to this forum hoping to get resolution.  I'm not going back to Google.  The first step in the process is to contact the developer which I am trying to do.  I would like a customer service contact within Fing so I can get this resolved.  Thank you.

Robin_Ex_Fing

Hi @sdhg
I have sent you a private message to address your query. Please reply to my message directly. Thanks