Newbie

Geneie
Geneie Member Posts: 2
First Comment Photogenic
edited December 14, 2020 in Fing App #1

Hello

im new to the FING community... bare with me, I have Soo many questions...


1st tho.. after my scan all devices besides my phone (where I’m running the scan), PlayStation, Xbox & router all show as Generic...?! That’s about 5 other iPhones & iPad, switch and others.

why show as generic?

Edln

Answers

  • Robin_from_Fing
    Robin_from_Fing Administrator, Fing Team Posts: 4,761
    250 Answers 2500 Comments 500 Likes 100 Awesomes
    admin
    Hi @Geneie

    First,I would like you to make sure that you have enabled all permissions required for the Fing app to operate. Please go to phone settings and set location permissions so Fing App is able to read the SSID correctly. And also, please make sure that other required permissions for Fing app are enabled as well and then open Fing App and run a scan to see the changes.


    With new Android and Apple O.S versions, the location permissions are mandatory for the Fing App to operate and identify all the devices on the network. If you have not enabled the location permissions then every time you scan the network then Fing App will not be able to display the access point name and the device customizations will be lost and revert to the default value(Generic).


    If you are using an Apple device to run Fing App, please go to Phone settings, and then enable the 'Recognise Device' option to view all information.


    If you are using Android, you need to open the Fing App settings, and then look for option ‘Device Recognition’ and enable it.


    And, if you are unable to see the location permissions for the Fing App under phone settings then, I would like you to follow these steps and location permissions pop up will appear to be enabled.


    1) Open Fing App and Click on the Fingbox/Network name from the top.

    2) Go to "Network" tab and click on "Edit" near the MAP icon

    3) Clear out the Network information such as Address etc.

    4) Next, to the MAP section, there is a small icon to auto-detect location. Click on the icon and location permissions will be asked.

    5) Click "Save"

    Robin (Admin at Fing)
    Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!
    Geneie
  • Geneie
    Geneie Member Posts: 2
    First Comment Photogenic

    You are so great, thank you for taking the time to explain this to me🤪 I appreciate it very much!!