just lost all my saved devices even though i had signed up using my google account.

how do i receover my saved devices info.

Answers

  • Robert_Maseno909w3
    Robert_Maseno909w3 Member Posts: 3
    First Comment Photogenic
    just lost all  my saved devices even though i had signed up using my google account . how do i receover my saved devices info.
  • Ciaran
    Ciaran Administrator Posts: 1,180
    1000 Comments 250 Likes 50 Answers 100 Awesomes
    admin
    Hi @Robert_Maseno909w3, sorry to hear, generally users lose device information for 1 of 2 reasons:
    1) They are not signed into their Fing account (but you have advised you were)
    2) All Permissions were not granted for the Fing app to operate correctly

    You could try logging out, uninstalling and reinstalling (it is a long shot, but I have seen this work for some users). Thanks
    Ciaran (Admin at Fing)

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