Android app not getting mobile notifications

fingo

I have mobile notifications enabled, I can see the device under "All connections" on the web site, email notifications are working, but mobile notifications have stopped working, they used to work.
Can you please look into it?

Ciaran

Hi @fingo, please see the following update with should be of assistance: https://community.fing.com/discussion/5607/alerts-update-not-receiving-email-for-any-alerts#latest

Thanks

fingo

This is about mobile notifications/alerts on the phone, not email. Email is working.

Robin_from_Fing

fingo said:

This is about mobile notifications/alerts on the phone, not email. Email is working.

The phone notifications are working as well. Can you please let me know how have you tested that it is not working so I can recreate the issue? Also, are you using Fingbox?