Oops paid state change alerts?

Gill
Member Posts: 1 ✭
Hello,
I bought your Finger Box as a subscription a few years ago to make it work with your application. For some time now, I noticed that the change of state alerts were no longer working.
While looking for this problem, I was unpleasantly surprised that all of a sudden you were charging a very high price for this service. Wasn't this service included with the purchase of the Fing Box?
Best regards
Gilles
1
Answers
-
Hi @Gill
None of the original Fingbox functionality has been changed to Premium subscription. Can you share the screenshot of the feature where it is asking you to pay for Premium so I can investigate? Also, Can you share the screenshot of the Home tab so I can see if you are connected to right Fingbox account or not?Robin (Admin at Fing)
Getting Started? Please refer to Community guidelines & Community User Guides. HAPPY POSTING!!!0
Categories
- 5.8K All Categories
- 2.8K Ask about Connected Technology
- How To...
- 1.1K Devices & Security
- 1.6K Network Troubleshooting & Connectivity
- 114 General Discussion, Weird & Wonderful
- 45 Network Infrastructure
- 5.4K Ask about Fing
- 548 Fing Account Change Request
- 1.1K Fing Desktop
- 1.4K Fing App
- 1.7K Fingbox
- 534 Announcements, Beta Testing & Release Notes
- 160 Community Updates
- 29 Getting started
- 13 Community User Guides