Got premium account now for over 1 year, but it‘s not active at all. Please help !

Tom77Crow
Tom77Crow 45307 EssenMember, Beta Tester Posts: 2
First Comment First Anniversary Photogenic

Got the premium Fing account now for over 1 year. But it was never premium on iPhone and not on Fing-Desktop. What is wrong with it ? How can I handle this ? The next question is, what will or can you do for me with all my paid money, without given me the promised service behind it ?!

Best Answer

  • Marc
    Marc Moderator, Beta Tester Posts: 2,802
    250 Answers 1,000 Likes 2500 Comments 250 Awesomes
    ✭✭✭✭✭✭✭
    #2 Accepted Answer
    Hi @Tom77Crow, I’m tagging @Robin and @Ciaran from Fing to see if they can help you out with your account issues.
    Thats Daphnee, she's a good dog...
    Tom77Crow

Answers

  • Tom77Crow
    Tom77Crow 45307 EssenMember, Beta Tester Posts: 2
    First Comment First Anniversary Photogenic
    Thank you !!!
  • Ciaran
    Ciaran Administrator Posts: 1,180
    1000 Comments 250 Likes 50 Answers 100 Awesomes
    admin

    Hi, thank you for your interest in Fing Premium and I am sorry to hear you are having issues processing the payment. I have set up a support ticket in order to troubleshoot the issue further in order to find a solution. Please reply directly. Thanks
    Ciaran (Admin at Fing)

    Tom77Crow
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