5 times more Fing app users rating Plusnet 4 or 5 stars than 1 star
As of 18th July 2019 the Fing ISP scoreboard placed Plusnet 9th place in the UK in terms of speed and 7th place in terms of ratings provided by our app users.
With an average download speed of 31.7mbps and 8.7mbps upload speed, it has achieved a Fing speed rating of 2.41out of 5. On average, Fing app users have rated it a very respectable 3.5 out of 5 stars, with the proportion of those giving it a high rating much larger than a lower one. Around 60% of users giving it a 4 or 5 star rating while just 12% 1 star. This rating puts BT in the top 30% in the UK.
Between 4th April and July 11th July 2019, the Fing Outage Detector registered just 1 outage for Plusnet and that was of low severity?
Are you or have you been a Plusnet user? Does this sound right? What are they doing so right that users don't seem to care whether they are the fastest or not?
Head of Product at Fing
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